Privacy Policy

Last updated: February 15, 2026

1. Introduction

Koha ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Service"). This policy complies with Swiss data protection laws, including the Federal Act on Data Protection (FADP).

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name, email address, and phone number
Profile information and preferences
Appointment booking details
Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

Device information (device type, operating system)
Location data (with your permission)
Usage data and app interactions
Push notification tokens

3. How We Use Your Information

To provide and maintain our Service
To process and manage your appointments
To send you notifications about your bookings
To improve and personalize your experience
To communicate with you about our services
To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Salon partners where you book appointments
Service providers who assist in operating our Service
Law enforcement when required by Swiss law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Swiss data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to data processing
Data portability
Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 30 days.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@koha.app