Support & Help Center

How can we help you today?

Email Support

Have a question or need help? Our support team is here to assist you.

info@getkoha.com

We typically respond within 24-48 hours

Business Inquiries

Interested in listing your salon on Koha? Get in touch with our business team.

info@getkoha.com

We typically respond within 24 hours

Frequently Asked Questions

How do I create an account?

You can create an account by downloading the Koha app and signing up with your email address, phone number, or using Google/Apple authentication. Simply follow the registration prompts to complete your profile.

How do I book an appointment?

Browse salons in your area, select a service and time slot, and confirm your booking. You'll receive a confirmation email and reminder notifications before your appointment.

Can I cancel or reschedule my appointment?

Yes, you can easily cancel or reschedule appointments through the app. Make sure to check the salon's cancellation policy for any time restrictions.

How do I contact a salon?

You can contact a salon directly through the app by viewing their profile and using the contact information provided, or through the in-app messaging feature.